| dc.contributor.author | Cuesta Quintero, Byron | |
| dc.contributor.author | Pacheco Solano, Andrés Alfonso | |
| dc.coverage.spatial | Colombia | en_US |
| dc.date.accessioned | 2026-04-22T20:20:08Z | |
| dc.date.available | 2026-04-22T20:20:08Z | |
| dc.date.issued | 2025-11-21 | |
| dc.identifier.issn | 2344-8652 | en_US |
| dc.identifier.uri | https://repositorioinstitucional.ufpso.edu.co/xmlui/handle/20.500.14167/6226 | |
| dc.description.abstract | Diseñar un marco metodológico de gobernanza y gestión de Tecnologías de la Información (TI) para Instituciones de Educación Superior (IES) públicas del departamento de Norte de Santander, fundamentado en COBIT 2019 y alineado con los objetivos estratégicosinstitucionales. Metodología:Se aplicó un enfoque cuantitativo, descriptivo y documental mediante encuestas estructuradas a directores de TI de tres IES públicas. El instrumento fue validado por expertos y alcanzó una confiabilidad de α = 0.91. El análisis se desarrolló con los lineamientos del modelo COBIT 2019, integrando técnicas estadísticas (ANOVA, correlaciones) y análisis cualitativo mediante ATLAS.ti, además de una triangulación metodológica para aumentar la validez interna y externa. Resultados:Se identificó una baja madurez en gobernanza de TI y una escasa articulación entre la gestión tecnológica y los planes institucionales. Los análisis permitieron priorizar objetivos de gobierno y gestión, establecer un perfil de riesgo tecnológico y definirbrechas críticas relacionadas con gestión de datos, arquitectura empresarial y capacidades del personal. El modelo propuesto integra los factores de diseño de COBIT 2019 y define un sistema de gobernanza contextualizado, escalable y alineado con las estrategias institucionales. Conclusiones: El marco metodológico desarrollado constituye una herramienta aplicable y adaptable para fortalecer la gobernanza de TI en las IES públicas. Su validación en la Universidad Francisco de Paula Santander Ocaña evidenció mejoras en la alineación estratégica, la gestión de riesgos, la continuidad operativa y la eficiencia administrativa. El modelo ofrece bases sólidas para avanzar hacia una transformación digital sostenible e invita a futuras investigaciones orientadas a automatización, analítica de datos y madurez institucional. | en_US |
| dc.language.iso | spa | en_US |
| dc.relation | https://revistas.unisimon.edu.co/index.php/innovacioning/article/view/8549 | en_US |
| dc.title | Marco Metodológico de Gobernanza y Gestión de TI Basado en CO-BIT 2019 para Impulsar la Transformación Digital en Instituciones Públicas de Educación Superior | en_US |
| dc.title.translated | IT Governance and Management Methodological Framework Based on COBIT 2019 to Drive Digital Transformation in Public Higher Edu-cation Institutions | en_US |
| dc.contributor.cvlac | Byron Cuesta Quintero [0001383792] | en_US |
| dc.contributor.cvlac | Andrés Alfonso Pacheco Solano [0001866522] | en_US |
| dc.contributor.googlescholar | Byron Cuesta Quintero [ZYsW_ZkAAAAJ] | en_US |
| dc.contributor.orcid | Byron Cuesta Quintero [0000-0002-7474-9925] | en_US |
| dc.contributor.orcid | Andrés Alfonso Pacheco Solano [0000-0002-0510-3135] | en_US |
| dc.contributor.researchgate | Byron Cuesta Quintero [Byron-Cuesta-Quintero] | en_US |
| dc.contributor.researchgate | Andrés Alfonso Pacheco Solano [Andres-Pacheco-Solano] | en_US |
| dc.contributor.scopus | Byron Cuesta Quintero [57217143760] | en_US |
| dc.description.abstractenglish | To design a methodological framework for the governance and management of Information Technology (IT) for public Higher Education Institutions (HEIs) in the department of Norte de Santander, based on COBIT 2019 and aligned with institutional strategic objectives. Methodology: A quantitative, descriptive, and documentary approach was applied through structured surveys administered to IT directors from three public HEIs. The instrument was validated by experts and achieved a reliability of α = 0.91. The analysis followed the COBIT 2019 model guidelines, integrating statistical techniques (ANOVA, correlations) and qualitative analysis using ATLAS.ti, along with methodological triangulation to enhance internal and external validity. Results: Low IT governance maturity and limited alignment between technological management and institutional plans were identified. The analyses enabled the prioritization of governance and management objectives, the establishment of a technological risk profile,and the identification of critical gaps related to data management, enterprise architecture, and staff capabilities. The proposed model integrates COBIT 2019 design factors and defines a contextualized and scalable governance system aligned with institutional strategies. Conclusions:The methodological framework developed is an applicable and adaptable tool to strengthen IT governance in public HEIs. Its validation at the Universidad Francisco de Paula Santander Ocaña demonstrated improvements in strategic alignment, risk management, operational continuity, and administrative efficiency. The model provides a solid foundation for advancing toward sustainable digital transformation and encourages future research in automation, data analytics, and institutional maturity. | en_US |
| dc.subject.proposal | Gobernanza de TI | en_US |
| dc.subject.proposal | Transformación digital | en_US |
| dc.subject.proposal | COBIT 2019 | en_US |
| dc.subject.proposal | Madurez tecnológica | en_US |
| dc.subject.proposal | Educación superior pública | en_US |
| dc.subject.keywords | IT Governance | en_US |
| dc.subject.keywords | Digital Transformation | en_US |
| dc.subject.keywords | COBIT 2019 | en_US |
| dc.subject.keywords | Technology Maturity | en_US |
| dc.subject.keywords | Public Higher Education | en_US |
| dc.publisher.faculty | Facultad ingenierías | en_US |
| dc.type.redcol | http://purl.org/redcol/resource_type/ART | en_US |
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| dc.identifier.DOI | https://doi.org/10.17081/invinno.13.2.8549 | en_US |
