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Del Paradigma de Calidad Total a Calidad 5.0: Una revisión de literatura para el sector manufacturero

dc.contributor.authorNavarro Claro, Genny Torcoroma
dc.contributor.authorBayona Soto, José Andrés
dc.coverage.spatialVenezuelaen_US
dc.date.accessioned2025-03-14T14:21:44Z
dc.date.available2025-03-14T14:21:44Z
dc.date.issued2024-06-25
dc.identifier.issn1315-9518en_US
dc.identifier.urihttps://repositorioinstitucional.ufpso.edu.co/xmlui/handle/20.500.14167/5007
dc.description.abstractEl objetivo de este artículo fue realizar un análisis de la transición de la Gestión de Calidad Total a la Calidad 5.0. Se empleó una metodología de revisión sistemática, sintetizando datos de artículos académicos y estudios de caso publicados entre 1980 y 2023, utilizando el análisis de contenido para identificar temas clave en la gestión de la calidad y las teorías organizacionales. Los hallazgos revelaron que la Calidad 5.0 supera a la Gestión de Calidad Total al incorporar aspectos de sostenibilidad ambiental, personalización y tecnología avanzada, como la inteligencia artificial, presentando un enfoque más integral ante los desafíos contemporáneos, reflejando una evolución hacia un modelo de gestión de calidad más integrador y adaptable. Se concluye que la adopción de Calidad 5.0 facilita una mejor preparación para enfrentar la competencia en ambientes de negocio dinámicos y complejos. Sin embargo, se identifica la necesidad de más investigación empírica para validar los conceptos de Calidad 4.0 y 5.0 en diversos contextos, considerando la variabilidad de la literatura y la rápida evolución tecnológica. Este estudio se distingue por su enfoque exhaustivo al examinar la transición de la Gestión de Calidad Total a Calidad 5.0 y sus implicaciones para la adaptabilidad organizacional.en_US
dc.language.isospaen_US
dc.relationhttps://www.produccioncientificaluz.org/index.php/rcs/article/view/42859en_US
dc.relation.ispartofseries10;
dc.titleDel Paradigma de Calidad Total a Calidad 5.0: Una revisión de literatura para el sector manufactureroen_US
dc.title.translatedFrom the Total Quality Paradigm to Quality 5.0: A literature review for the manufacturing sectoren_US
dc.contributor.cvlac[0001432379]en_US
dc.contributor.cvlac[0000033854]en_US
dc.contributor.googlescholar[x_HNro8AAAAJ]en_US
dc.contributor.googlescholar[gJseD9IAAAAJ]en_US
dc.contributor.orcid[0000-0003-3225-9028]en_US
dc.contributor.orcid[0000-0002-2722-5053]en_US
dc.contributor.researchgate[Genny-Navarro]en_US
dc.contributor.researchgate[Jose-Soto-72]en_US
dc.contributor.scopus[57195914835]en_US
dc.description.abstractenglishThe objective of this article was to conduct an analysis of the transition from Total Quality Management to Quality 5.0. A systematic review methodology was employed, synthesizing data from academic articles and case studies published between 1980 and 2023, using content analysis to identify key themes in quality management and organizational theories. The findings revealed that Quality 5.0 outperforms Total Quality Management by incorporating aspects of environmental sustainability, customization, and advanced technology, such as artificial intelligence, presenting a more comprehensive approach to contemporary challenges, reflecting an evolution towards a more integrative and adaptable quality management model. It is concluded that the adoption of Quality 5.0 facilitates better preparation to face competition in dynamic and complex business environments. However, the need for further empirical research is identified to validate the concepts of Quality 4.0 and 5.0 in various contexts, considering the variability of the literature and the rapid technological evolution. This study is distinguished by its comprehensive approach in examining the transition from Total Quality Management to Quality 5.0 and its implications for organizational adaptability.en_US
dc.subject.proposalAdaptabilidad organizacionalen_US
dc.subject.proposalcultura de calidaden_US
dc.subject.proposalgestión de la calidaden_US
dc.subject.proposalrevisión sistemáticaen_US
dc.subject.proposalsostenibilidaden_US
dc.subject.keywordsOrganizational adaptabilityen_US
dc.subject.keywordsquality cultureen_US
dc.subject.keywordsquality managementen_US
dc.subject.keywordssystematic reviewen_US
dc.subject.keywordssustainabilityen_US
dc.subject.lembCalidad Total a Calidad 5.0en_US
dc.publisher.facultyFacultad ciencias administrativas y económicasen_US
dc.type.redcolhttp://purl.org/redcol/resource_type/ARTen_US
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dc.identifier.DOI10.31876/rcs.v30i.42859en_US


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