dc.contributor.advisor | Vergel Quintero, Damarys | en_US |
dc.contributor.author | Páez Lozano, Wenddy Johana | |
dc.date.accessioned | 2023-07-03T14:46:11Z | |
dc.date.available | 2023-07-03T14:46:11Z | |
dc.date.issued | 2016-02-11 | |
dc.identifier.uri | https://repositorioinstitucional.ufpso.edu.co/xmlui/handle/20.500.14167/1770 | |
dc.description.abstract | Se realizó una asistencia en los procesos administrativos como profesional de apoyo en la empresa Sanamedic, en el cual se logró diagnosticar la calidad del servicio hacia los pacientes y se identificaron oportunidades de mejora y el diseño de estrategias para lograr una atención oportuna al usuario. Además, se restructuró el servicio de atención al usuario y se hicieron manuales de funciones, procedimientos y reglamento interno | en_US |
dc.format.mimetype | application/pdf | spa |
dc.language.iso | spa | en_US |
dc.rights.uri | http://creativecommons.org/licenses/by-nc-nd/2.5/co/ | * |
dc.subject | Asistencia; procesos; apoyo; administrativos | en_US |
dc.title | Asistencia en los procesos administrativos de la empresa Sanamedic IPS. | en_US |
dc.title.translated | Assistance in the administrative processes of the company Sanamedic IPS. | en_US |
dc.contributor.cvlac | https://scienti.minciencias.gov.co/cvlac/visualizador/generarCurriculoCv.do?cod_rh=0001435845 | en_US |
dc.contributor.googlescholar | https://scholar.google.com/citations?user=rymodTQAAAAJ&hl=es | en_US |
dc.contributor.orcid | https://orcid.org/0000-0001-9273-229X | en_US |
dc.description.abstractenglish | Assistance was provided in administrative processes as a support professional in the Sanamedic company, in which the quality of service to patients was diagnosed and opportunities for improvement and the design of strategies were identified to achieve timely care for the user. In addition, the customer service was restructured and manuals of functions, procedures and internal regulations were prepared. | en_US |
dc.subject.keywords | Attendance; processes; support; administrative | en_US |
dc.identifier.instname | instname:Universidad Francisco de Paula Santander Ocaña | spa |
dc.identifier.reponame | reponame:Repositorio Institucional UFPSO | spa |
dc.identifier.repourl | repourl:https://repositorio.ufpso.edu.co | spa |
dc.publisher.faculty | Facultad ciencias administrativas y económicas | en_US |
dc.publisher.grantor | Universidad Francisco de Paula Santander Ocaña | spa |
dc.publisher.program | Pregrado administración de empresas | en_US |
dc.rights.accessrights | info:eu-repo/semantics/openAccess | spa |
dc.rights.accessrights | http://purl.org/coar/access_right/c_abf2 | spa |
dc.rights.creativecommons | Atribución-NoComercial-SinDerivadas 2.5 Colombia | * |
dc.type.coar | http://purl.org/coar/resource_type/c_7a1f | spa |
dc.type.driver | info:eu-repo/semantics/bachelorThesis | spa |
dc.type.hasversion | info:eu-repo/semantics/acceptedVersion | spa |
dc.type.local | Trabajo de Grado | spa |
dc.type.redcol | http://purl.org/redcol/resource_type/TP | |
dc.description.degreelevel | Pregrado | en_US |
dc.degree.name | Administrador de empresas | en_US |
dc.contributor.jury | Pacheco Carrascal, Marilce | |
dc.contributor.jury | Quintero Quintero, Wilder | |